HP Laser Jet Printer Model M110w that stopped printing and is on idle status

[bpunster]

I have an HPLaser Jet M110w connected via WiFi that just stopped printing yesterday. My MacBook Pro reflects it is on ‘idle’ status. I have unplugged it and replugged. I have restarted the computer. I even removed the printer and reconnected. Nothing corrects the problem. Please help.

Thanks.

[Raj_05]

Hi @bpunster,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you've already done a great job troubleshooting the basic issues. Here are some additional steps you can take to address the "idle" status and get your HP LaserJet M110w back up and running.

Check Printer Status and Network Connection:

• Ensure that the printer is properly connected to your WiFi network. You can print a network configuration page from the printer's control panel to check its network settings.

Update Printer Firmware:

• Make sure the printer's firmware is up-to-date. You can check for updates via the HP website or HP Smart app.

Reset Printer:

• Perform a hard reset of the printer by unplugging it from the power source, waiting for about 60 seconds, and then plugging it back in.

Clear Print Queue:

• On your MacBook Pro, go to System Preferences > Printers & Scanners, select your HP LaserJet M110w, and open the print queue. Clear any stuck print jobs.

Reinstall Printer Drivers:

• Go to the HP website and download the latest drivers for your printer model. Reinstall the drivers on your MacBook Pro.

Verify IP Address:

• Ensure that the IP address assigned to your printer has not changed. You can find this in the network configuration page mentioned earlier. Update the printer’s IP address in your MacBook Pro if necessary.

Use HP Smart App:

• Try using the HP Smart app to check for issues and manage printer settings. It might provide additional diagnostic information and options for resolving the issue.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support