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‎10-13-2021 06:06 AM

HP Recommended
Product: LaserJet Enterprise M612 series
Operating System: Microsoft Windows 10 (64-bit)

I have tried every troubleshooting suggestion below, but still not working.

 

Turn on the printer.
Wait until the printer is idle and silent before you continue.
Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
Remove the ink cartridges from the printer.
With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
connecting the printer power cord directly to a wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, 
Reinsert the ink cartridges, and then close the ink cartridge access door.

Still not working... maybe a NVRAM reset will do the job... need help with that please?

Category:
1 REPLY 1

‎10-13-2021 06:47 AM

HP Recommended

Run a Cold reset that's the first step.

 

https://www.laserpros.com/img/manuals/hp-manuals/hp-lj-m607-m612-managed-e60055-e60175-mfp-m631-m636... 




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