HP LaserJet M110W status stuck on validating after replacing cartridge with a new one

[JD606]

Can anyone advise on what I should do to try and get my printer working after changing the ink cartridge.  I have been stuck at a status of 'validating' for over 3 hours and about ready to throw the printer out the window!  Any advice will be greatly received and appreciated.  Many thanks.

[Kuroi_Kenshi]

Hi @JD606,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Restart the Printer

Turn off the printer and unplug it from the power source.

Wait 2-3 minutes.

Plug it back in and turn it on.

Check if the printer still shows "validating."

Reinstall the Cartridge

Remove the new cartridge.

Turn off the printer, unplug it, and wait 1-2 minutes.

Reinsert the cartridge securely.

Turn the printer back on and check the status.

Reset the Printer

Turn off the printer.

Press and hold the Wireless and Cancel buttons (or Power and Resume buttons, depending on the model).

While holding the buttons, turn the printer on.

Release the buttons when the printer starts resetting.

Check for Firmware Updates

Go to HP Support: HP Firmware Updates

Enter your printer model (HP LaserJet M110W).

Download and install the latest firmware update.

Restart the printer and check if the issue is resolved.

Remove and Reinstall Printer on PC

If the printer is connected to a computer:

Open Control Panel → Devices and Printers.

Right-click on HP LaserJet M110W and select Remove device.

Go to HP’s website and download the latest printer drivers.

Reinstall the printer and check if it works.

Use the HP Smart App

Download HP Smart on your phone or PC.

Open the app and try to reconnect the printer.

Follow on-screen prompts to validate the cartridge.

Use Genuine HP Cartridge

If you're using a third-party or refilled cartridge, the printer may fail validation.

Try using a genuine HP toner cartridge.

Factory Reset the Printer

If nothing else works:

Press and hold the Wireless and Cancel buttons for about 10–15 seconds.

The printer will restart and reset to factory defaults.

Let me know if any of these steps work for you! 💙

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,