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HP LaserJet MFP M234dwe
Microsoft Windows 10 (64-bit)

I have owned this printer for slightly more than month. The status of the printer is always "Attention required" and nothing prints.  I have to remove the  device and add the device every time for the printer to work. This is really frustrating. Please advise.

3 REPLIES 3
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How are you connecting to the printer Wired network, wireless network or USB?

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Currently wired internet connection. Tried both wireless and wired with no luck.

HP Recommended

Was there an answer to this? I have the same printer and it is stuck in offline status, and I can't fix it. I trier resetting the network setting and now it is stuck in offline status.  

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