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‎10-14-2023 07:45 AM

HP Recommended
Product: HP LaserJet MFP M234dwe Printer
Operating System: macOS 12.0 Monterey

Just  unpacked this LJ MFP M234dwe printer. I gets an  rd error at power up. Can't connect to my network and USB doesn't work either. A 2 hour call with HP didn't help. Any ideas or should I return this "brick" to the seller.

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2 REPLIES 2

‎10-14-2023 11:23 AM

HP Recommended

If HP could not resolve the problem after 2  hours I would return it as DOA and get it replaced. The error you are describing does not show up in the user guide.

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‎10-17-2023 02:29 AM

HP Recommended

The printer is being returned. The bulk of the 2 hrs was waiting and checking that the call was valid. The only diagnostic test was unplug and to a "hard reset".  😞

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