HP LaserJet P1606dn in Error State.

[TCaruthers]

LaserJet P1606dn works fine with my laptop but is in "Error State" when connected to my desktop.

Can you help?

[Nal_NR]

Hi @TCaruthers,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I noticed that your HP Laserjet p1606dn printer is in an error state and will not print on Windows 10. And, I am happy to help! 

Some questions for you: 

• Are you able to print a configuration page? Printing a Configuration Page. 
• Do you see any blinking lights on the printer?

In the meantime, please try a hard reset:

1. Unplug all cables and memory cards from the printer.  Unplug the power cord, directly from the back of the printer while the printer is still turned on.
2. Unplug the other end of the cord from the power source.
3. If there is a power module on the power cord, disconnect one end and reconnect it.
4. After 60 seconds, plug the cord directly into a wall outlet ( not a surge protector or battery backup ).
5. Plug the power cord into the back of the printer.
6. The printer should automatically power back up.  If it doesn't, turn it on with the power button.
7. Try making a photocopy (if your printer is an all-in-on printer) before connecting any other cables to the printer.
8. Connect any other needed cables to the printer.

If this resolves your issue, no further troubleshooting is needed.  You can take additional steps if needed, but this is often a good first step. 

It is recommended that the printer be plugged directly to a wall outlet to insure a consistent level of power.  Sometimes, when plugged into a surge protector or battery backup, the correct amount of electricity is not received by the printer.  Power issues can cause printing problems.  Being plugged directly into a wall outlet is especially important when experiencing wireless connectivity problems, sleep mode and other power issues.

 

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[TCaruthers · Accepted solution]

I struggled to delete the driver because the “System was in use.”  Once I figured out how to delete print queue, I was able to delete and then reinstall the driver.  All is well. 🙂

[Nal_NR]

Hi @TCaruthers,

That's great! I am glad the issue is resolved. Do keep us posted if you need anything in the future. Take care