-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP LaserJet P2015DN prints only if the the 'green' button ge...

Create an account on the HP Community to personalize your profile and ask a question
02-18-2022 06:20 AM
If i give a print job to my HP LaserJet P2015DN printer, the yellow warning led blinks.
It is required that i press the "green" button manuelly for 2 seconds and then the printer prints 2 papers.
If i want to print multiple papers, i have to press the green button after every two papers have been printed.
What could be the problem here? I thought at first the paper intake roller should get replacedm, but since the printer intakes every time two papers, it doesn't seems like that.
But every time, after two papers printed succefully, i hear that the intake roller tries to catch a paper, but it fails to do that.
What is your thought ?
02-18-2022 07:08 AM - edited 02-18-2022 07:10 AM
It is easy enough to check the condition of the roller. Remove the paper tray and the roller is in the middle upper part of the cavity. The roller should be clean and have fingerprint like ridges on it. If the roller is dirty you can clean it, if it is worn out it should be replaced.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.