HP LaserJet PRO MFP 3101FDW is offline

[CDH4]

New printer on home wireless network. Was printing fine for a month. Now status is offline. Tried the basic steps in restarting. Printer is connected to network. Firmware is updated as per HP Smart screen. has anyone scene this issue?

[BeemerBiker]

It is probably waking up from sleep and getting a different IP address from the router and the PC has the old IP address.  You may be able to program the printer and tell it not to sleep.  This is done using the printer EWS page.

You may want to print directly to the printer and bypass the modem / router by using Wi-Fi direct

Watch the reset video. After resetting, you generally have 2 hours to complete the setup. Decide if you want to connect the printer to the router or to print directly to the printer and bypass the router.

Many HP and other OEM printers have problems with the router when the router has two bands and both bands have the same name (SSID). Log into the modem and rename one of the bands. Alternately, contact your ISP and have them rename a band.

Or simply use Wi-Fi direct.

Network setup video
https://www.youtube.com/watch?app=desktop&v=kLzw4lB2k6o&ab_channel=CopyPrintScan


This video shows how to reset the printer. It is the same as on page 89 of the User Manual.

https://www.youtube.com/watch?v=BRmyxfMKkLI&ab_channel=CopyPrintScan

Wi-Fi Direct setup video. Watch this to see how to avoid using the router.


Full function software for windows
https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.10.6089-SJ0001_Full_W...



LaserJet Reference

Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated when using the router type of connection.

[CDH4]

Hi Team,

I resolved this issue. Went to Lunch. Came back reinstalled printer from windows. Back in business... Will keep an eye out and advise if Gremlins return. Almost Happy Hour!!!!