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HP Recommended

Hello,

 

My printer was working fine. I went to move it to a different room and upon turning it on, the 59.9 error flashed and suggested reboot.

 

I rebooted several times, check for jams, etc, to no success. 

 

I've read the fuser may be an issue? Although to reiterate, the error was not showing only last week and printing fine. 

 

Please advice on any trouble shooting, next steps.

 

Thanks! 

3 REPLIES 3
HP Recommended

According to troubleshooting documents the 59.9 error is Transfer  belt motor error. Might be a bad belt, bad motor or failed DC controller. 

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HP Recommended

Thank you for the insight.

 

Would there be a best pecking order for trouble shooting?

HP Recommended

Try a different power outlet and make sure you are plugged directly into the wall as a first test.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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