HP LaserJet Pro M201dw secure password reset

[ttran4]

Hi everyone,

I setup secure password for my HP LaserJet Pro M201dw, but I forget my password. I have tried factory reset, however, the printer secure setup block me from factory reset the printer. I also try to HP Device Toolbox, but also promote me the password page.  I have my best to remember but it has been a few years since I setup it so please help me resolve this problem. 

Thank you in advance

Tom

[Kumar0307]

@ttran4, Welcome to the HP Support Community!

We will have to perform an NVRAM reset on the printer.

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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