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‎11-22-2020 05:31 AM

HP Recommended
Product: HP LaserJet Pro M404dn
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

My printer stuck in MGF Mode, the message is show up just after the HP logo.

 

i tired the solution below but the problem still exist.

  1. While the Printer is ON, unplug the Power cord from back of the printer.
  2. wait for 30 seconds.
  3. Plug in the Power Cord to the printer.

 

also i tried to update the firmware but with no result.

 

 

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-22-2020 09:40 AM - edited ‎11-22-2020 09:40 AM

HP Recommended

Hi,

i fixed the problem by doing a cold reset even it's hard to get the control menu because of the MGF MODE message.

so i clicked to shutdown button ( just click one time on shutdown button) and at same time i kept clicking on right arrow to get the ready and control menu.

 

just go to troubleshooting menu and chose cold reset.

View solution in original post

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1 REPLY 1

‎11-22-2020 09:40 AM - edited ‎11-22-2020 09:40 AM

HP Recommended

Hi,

i fixed the problem by doing a cold reset even it's hard to get the control menu because of the MGF MODE message.

so i clicked to shutdown button ( just click one time on shutdown button) and at same time i kept clicking on right arrow to get the ready and control menu.

 

just go to troubleshooting menu and chose cold reset.

Was this reply helpful? Yes No
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