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‎05-12-2023 06:37 AM

HP Recommended
Product: HP LaserJet Pro MFP M227fdn
Operating System: Microsoft Windows 11

Hello friends. I just got this printer and installed with usb cable. I can print test pages and regularly. But EVERY page has these 4  small lines on the right side. What am I missing? How do I get rid of them?

 

4 small lines.jpg

 

Thanks,

Jon

 

 

Category:
5 REPLIES 5

‎05-13-2023 07:49 PM

HP Recommended

likely a bad toner cartridge. YOu can look at the blue green drum to determine if you can see debris or if it is damaged. 

Repetitive defects like this could also be caused by a fuser and measuring the distance between them and checking a repetitive defect chart to confirm

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-14-2023 07:38 AM

HP Recommended

Thanks Repairatrooper.

 

I see several people had this same issue:

 

https://h30434.www3.hp.com/t5/LaserJet-Printing/small-dashes-on-the-page-down-the-right-side/td-p/70...

https://h30434.www3.hp.com/t5/Printer-Ink-Cartridges-Print-Quality/Marks-down-right-side-of-paper-ev...

 

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‎05-14-2023 08:12 AM

HP Recommended

something like this?

 

https://laserpros.com/img/TechTips/hp-4200-4250-4300-4350-defect-ruler.pdf

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‎05-14-2023 09:10 AM - edited ‎05-14-2023 09:36 AM

HP Recommended

That is the right idea but you need to find the troubleshooting manual for your model as the spacing of defects will be different

Here are the spacings for your series

Repairatrooper_0-1684078421184.png

Repairatrooper_1-1684078597691.png

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-17-2023 09:54 AM - edited ‎05-17-2023 10:03 AM

HP Recommended

Replacing the toner cartridge did NOT solve the problem. Same exact lines are printing 😞

 

So looking at the chart you posted, they are about 2.5" apart. So it's OPC. What is that and can I fix, clean it?

Does HP have a self-clean setting?

 

Sorry not too techy here.

 

Thanks!

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