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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎11-06-2020 10:43 AM

HP Recommended
Product: HP LaserJet Pro MFP M28w
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I completely forgot my admin password to access to my HP LaserJet Pro MFP M28w printer webconfiguration. Looking in the forum, I found out that only member of HP assistant can send you through DM the steps to factory reset your printer. Is it possible to do the same for me please ?

 

Thank you in advance.

Category:
23 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-10-2020 04:22 AM

HP Recommended

Hi @AngryRobot,

 

I'd like to help!

 

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎11-10-2020 04:22 AM

HP Recommended

Hi @AngryRobot,

 

I'd like to help!

 

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No

‎11-30-2020 12:27 PM

HP Recommended

I also have a m28w that is in need of reset instructions. Thanks. 

Was this reply helpful? Yes No
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