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‎08-03-2023 09:02 AM

HP Recommended
Product: HP LaserJet Pro MFP M28w Printer

my HP LaserJet Pro MFP M28w won't recognize cartridges. I get ER7 with original cartridge and ER 11 with replacement cartridge.

 

any thoughts ? 

Category:
1 REPLY 1

‎08-03-2023 09:42 AM

HP Recommended

Hello @XgarthX ,
Welcome to the HP Support Community!

 

  1. Er/07 error message 
    and
  2. Er/11 error message 


Andr-1611

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