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‎02-19-2022 11:55 AM

HP Recommended
Operating System: Microsoft Windows 10 in S Mode

My HP laserjet M281 stopped working after only a few months with the error message "Fuse error", this is an expensive printer, is there a place where I can take it to be fixed, or is it better to just buy a new one. I also have 4 boxes of tonner for this printer, as I bought it with 5 boxes of tonner. 

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1 REPLY 1

‎02-19-2022 12:08 PM

HP Recommended

If it is only a few months old, it should be under warranty, unless you purchased it used. Do you happen to know how many pages you have printed? The fuser life rating on this product is 50K pages. In terms of troubleshooting, disconnect from your computer and make sure that you are connecting directly to the wall on a circuit with no other larger power draw items like heaters or air conditioners. Even these smaller printers can draw up to 10 amps of current during the printing process. Try an outlet on a different circuit as well.

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