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‎06-17-2015 11:32 AM

HP Recommended
Product: HP LaserJet 500 M525
Operating System: Microsoft Windows Server 2008 (64-bit)

I have several HP 500 M525 printers on my network, and a few of them are showing up in HP Web Jet Admin as the status of Warning. Digging into it a little, I see over and over again in the event page the Event ID 44.A0.A1 with the description of "SSL failed. Certificate invalid." I have tried to look this ID up, and cannot find anything. I am at the latest firmware for these printers. Right now it is happening on 2 of the 3 of these that are currently deployed.

 

I do have administrator passwords turned on these printers. I use HP DSS to configure them for their Email Server and Fax settings.

 

Any thoughts or insight on this ID?

4 people had the same question
2 REPLIES 2

‎05-12-2016 09:35 AM

HP Recommended

any luck with this?

 

I'm having the same issue and can't find ANYTHING on the event id number other then this post.

 

I love the error....SSL failed. Certificate invalid.

 

WHICH certificate??? Why did it fail???  That's all i need to know.....

 

 

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‎07-11-2017 12:14 PM - edited ‎07-11-2017 12:21 PM

HP Recommended

 the issue. I am adding the snap shot from the DSS server which I get it when I verify bidirectional connection to the device and DSS. Hope this information helps to troubleshoot further..Error.PNG

 

 

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