HP Neverstop MFP 1202w won’t power on

[SB_ATLien86]

Hello, please excuse me if I’m in the wrong area for this problem. I have an HP never stop laser MFP 1202W printer. It has been a good printer but one day I noticed it was completely powered off. I checked the plug , tried to re-plug it in and still it will not power on. I’ve seen the tech-support solution to unplug the printer while powered on to try to fix the issue, but the power is not on to begin with for that solution. From what I know so far, it is possible my power supply has went bad . That’s unfortunate for such a costly printer and would expect a better lifetime usage. Has anybody ran into this issue and is there another solution other than chalking it up to replacing the power supply? Also, how would I be able to find one? I would hate to end up having to get a whole new printer and I don’t know if I can go with HP again if the printer is going to crap out on me  within a year. 

[Rainbow23]

Hi @SB_ATLien86,

Welcome to the HP Support Community. 

As you have already tried the troubleshooting steps, this could be a hardware issue with the unit and may need repair. 

I have sent you a private message with the required information to talk to HP Support. 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

[MikeSipes]

I= am having the identical issue.  I have allowed the printer to sit for over an hour, replaced the cord and have attempted in other outlets.  I have also used other devices plugged into the original outlet since the issue began.  How do I get support on this issue?