HP OFFICEJET 6600 NOT WORKING AFTER MAC OS SIERRA UPGRADE

[STEVEREENO]

After installing the macOS Sierra 10.12.4 update, my MacBook Air would not recognize my HP 6600 printer. I would have to turn the printer off and on to get it recognized. Finally I deleted the printer and reinstalled the HP drivers. During the set-up my mac did not recognize my printer. I can't print anything now from the MacAir Book.  My Mac desk top has the same issue after the update with macOS Sierra 10.12.4. I have to turn the printer off and on to print anything.  My printer and macs are connected to my wifi.  My router lights are all okay.  The blue light on my 6600 is on and steady. Help!

[Resolv_S]

Hi@STEVEREENO,

Welcome to the HP Forums!

I was going through your post and understand that you need getting the printer to work with your Mac PC as it is not working after OS upgrade. Is that, right? I will be glad to help you.

Please go through the steps mentioned in the link below and check if that solves the issue.

http://apple.co/2nLGf0B

Hope that answers you the question. Feel free to reply for more.

Resolv_S

I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

[STEVEREENO]

I tried the steps suggested in the Mac-Apple Support site. They didn't work. My Macs don't recognize my printer on our wifi. It does recognize it when we scan. Very strange.  I'm at a loss as to what to try next.

[The_Fossette · Accepted solution]

Hi @STEVEREENO,

Follow the steps in the below article and check if it helps.

http://hp.care/2nD9qlu

Let me know how it goes.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

Good day! Take care 🙂

Cheers!

[STEVEREENO]

Thanks. It was my router. Stupid me! I was thinking my modem was my router.

[The_Fossette]

Hi @STEVEREENO,

Perfect, I am really glad to hear that the issue is resolved and the printer is working fine now.

If any other questions arise, please feel free to write back to me.

Good day! Take care 🙂

Cheers!