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‎05-05-2020 09:15 AM

HP Recommended
Product: Office Jet 3830
Operating System: Microsoft Windows 10 (64-bit)

hi

 

I constantly have an issue with my HP office Jet printer 3830. It says that the printer requires attention. If I run troubleshooting then it prints. I can print from any other devices with no issues.

I already did multiple times:

-deleted all programs and printer

- removeddrivers in windows r: printui.exe as well as the program data.

- add the software again

this is still NOT working.

 

1 REPLY 1

‎05-05-2020 09:19 AM

HP Recommended

Hi,

 

Do you mean every time you try to print it says User intervention required? if thats the case then please follow the below document.

 

https://support.hp.com/in-en/product/hp-deskjet-ink-advantage-3830-all-in-one-printer-series/7172328...

 

Hope this helps.

 

Although I am an HP employee, I am speaking for myself and not for HP.
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