Hi. Everything was working fine on my printer until this morning. I selected an item to print off my computer (hard wired to the mac) and nothing happened. I then tried to copy a document by scanning, and it says scan in progress but does not scan anything it just says scanning without making noise or actually scanning the document. When I hit scan preview, it does provide a preview but will not print it. I have reset it to factory settings via the menu for all items (copy/scan/fax/network) three times, and unplugged for more than 60 seconds multiple times but it hasn't helped.
There are no pending print jobs, and nothing new happened. All it says on the display screen is "copying page 1/1".
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