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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎09-10-2025 05:43 PM - edited ‎09-10-2025 05:44 PM

HP Recommended
Product: HP OfficeJet Pro 9025e All-in-One Printer
Operating System: macOS 15.0 Sequoia

Hello, 

 

I recently purchased 2 HP Office Jet Pro 9025 printers and on accident catridges were taken out of one for extra ink.  Now they are missing and unable to setup the other printer.  I purchased new HP Catridges and still not working.   

Can you please share instructions on how to bypass the message “Use setup cartridges” and get my printer working. 

Many thanks for your support.

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1 REPLY 1

‎09-13-2025 02:29 AM

HP Recommended

@kentuckykent, Welcome to the HP Support Community 

  

I understand you are facing an issue with SETUP cartridges. Not to worry I will help you to get a resolution to resolve the issue. 

  

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support 

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