HP OfficeJet 4650 All-In-One Printer Paper Jam

[Gar-Dog]

I am trying to help a neighbor fix her HP OfficeJet 4650 All-In-One Printer.  Soon after changing the printer ink, she got a Paper Jam error.  

I followed everything on the video to look for paper jams.  

https://www.youtube.com/watch?v=PrmI5a0yliQ

Final step here says Service Printer....

Any ideas what else I can do/try?

[The_Fossette]

@Gar-Dog,

Welcome to the HP Support Community!

If you have followed all the steps in the video and still facing the issue, then it might be a hardware issue and I recommend you contact support to check the available service options for your printer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[Gar-Dog]

Do you really think it is worth fixing?   

The cost of repairs will be less than buying a new printer? 

[Riddle_Decipher]

@Gar-Dog I'm afraid it would, however, the choice is yours and yours alone, you could always contact the tech support as advised in the other post and discuss your options.

I wish you good luck and have a good day, ahead.