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HP Recommended
HP OfficeJet 4650
Microsoft Windows 10 (64-bit)

cannot printer message "visit hpinstantink.com" for information. I am assuming my enrollment in hpinstantink has expired, I do not want to renew. I or my cartridges else where, How do I get out of this enrollment which I believe is preventing me from printing. I replaced the non hp printer cartridge 2 weeks ago, it has been working fine up until yesterday. in the middle of my classes. not good.

1 REPLY 1
HP Recommended

@Shelly27, Welcome to the HP Support Community!

 

If the enrollment is expired, you cannot use HP Instant Ink cartridges to print. You will have to replace them with regular HP ink cartridges from the store. 

 

Your Instant Ink account page will have notifications if there are any issues with the account, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

See 'Cartridge cannot be used until printer is enrolled in HP Instant Ink' Message for more help.

 

If you are using non-instant Ink cartridges and still getting this error, disable the web services on the printer.

Click here to know how to turn off web services.  Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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