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HP OfficeJet 4650 All in one

The 4650 printer worked fine until my wifi changed. It hasn't connected for 5 months. I've worked with the wifi company and, aftwer several weeks, they said the issue isn't on their side. The blue wifi light on the printer blinks, which I'm told means that it's trying to connect, but cannot. I've asked HP for assistance in the past, but I don't get a response. Any suggestions out there? The printer may be on the street soon.  Thanks!

1 REPLY 1
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@CC89

 

Welcome to HP forums, I see that you are getting wireless connectivity issues.

 

Restore the network settings on the printer and reconnect.

  1. From the home screen of your printer control panel, touch the Wireless icon .

  2. Touch the Setup icon .

  3. Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.

  4. After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.

    The printer searches for available networks.

  5. Touch the name of your wireless network.

Update the printer firmware

Refer this HP document for the steps to update the printer firmware:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.