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‎07-04-2020 11:19 AM

HP Recommended
Product: OfficeJet 5255

I have installed fresh cartridges. Alignment page prints and looks OK. The last character and sometimes first character of text on a line is printed crooked, but not always. I have followed online recommendations to clean & re-align print heads, but the problem persists.  It does not happen on every line. 

1 person had the same question
3 REPLIES 3

‎07-07-2020 06:07 AM

HP Recommended

@pompatous

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Try updating the Firmware and let em know if that helps

 

Link: https://support.hp.com/in-en/document/c02919168

 

Keep me posted 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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‎07-07-2020 08:07 AM

HP Recommended

uninstalling and re-installing the printer resolved the issue

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‎07-07-2020 10:52 AM

HP Recommended

I'm glad you got this sorted out

 

Drop us a message anytime you need help

 

Thank you 😊

KrazyToad
I Am An HP Employee

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