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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
ppitalo1
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HP OfficeJet 6954 All-in-One Printer ERROR CODE 0XB8519D16

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OfficeJet 6954
Microsoft Windows 10 (64-bit)

Intermittently my HP OfficeJet 6954 All In One printer hangs up with flashing lights and the following error msg:

Error Code 0XB8519d16

The frequency of this issue is increasing. Does anyone know the route cause of this error code? Please advise.

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MarcioS
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I have the same issue, the frequency indeed is increasing in the last weeks. Now basically everyday I get the error message. If anyone have any clue it would be great!

Thanks!

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Betty0610
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@ppitalo1

 

Welcome to the HP Support Community.

 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Also, try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 


I am an HP Employee

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Betty0610
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@MarcioS

 

Welcome to the HP Support Community. 

 

Which Printer do you have?

 

Thanks 🙂


I am an HP Employee

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MarcioS
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Hi, @Betty0610, I have an Officejet 6950 just like this thread and with the exact same problem.

With all the respect, resetting the printer just like you mentioned is the first thing we do and I also checked for firmware updates and it is with the latest firmware already.

Problem now occurs at least twice a day.

 

Tks

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Shwing
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Having exactly the same issue (same printer). Can someone advise what's going on? Many thanks.

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TGannon1
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Recently started experiencing the same error code. Now happening daily. 
HP 6958

Please advise. 

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Betty0610
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@MarcioS @Shwing @TGannon1

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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