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Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 6978 All-in-One Printer
Other

printer error.

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HP Recommended

See if you can get an error report.

Reports are described on page 126 of the User Manual.

 

If the printer cannot print then use EWS

See if EWS can provide more information.
This explains how to Use the HP printer Embedded Web Server (EWS)


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