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- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- Re: HP OfficeJet Pro 7740 carriage jam

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02-21-2023 03:28 PM
My Brand new HP OfficeJet Pro 7740 stopped mid print with C8190202 print error. I reset the printer and I now have a carriage jam that won't clear despite there being no paper stuck in the system tray. Please help.
02-24-2023 11:46 PM
Hi @Lopezea
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing carriage jam with HP Officejet 7740 printer.
Kindly refer to the steps on this link and let me know if that fixes the issue.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee