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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎05-09-2023 01:27 AM

HP Recommended

Hi @faireskind,

 

Thank you for your response, 

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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‎05-09-2023 03:08 AM

HP Recommended

If you are experiencing a blank screen and flashing lights on your HP OfficeJet Pro 8020 printer, it could be an indication of a hardware or software issue. Here are some steps you can try to resolve the issue:

Turn off the printer and unplug the power cord from the back of the printer.

Wait for a few minutes and then plug the power cord back in and turn on the printer.

If the issue persists, try resetting the printer to its default settings by following these steps:

a. With the printer turned on, disconnect the power cord from the back of the printer.
b. Wait for a few minutes, and then press and hold the power button on the printer for 15 seconds.
c. Reconnect the power cord and turn on the printer.

If resetting the printer doesn't work, try updating the firmware of the printer. You can download the latest firmware from the HP website and install it on your printer.

If none of the above steps work, it may be a hardware issue, and you should contact HP support for further assistance.

 

 

Was this reply helpful? Yes No

‎05-09-2023 03:10 AM

HP Recommended

If you are experiencing a blank screen and flashing lights on your HP OfficeJet Pro 8020 printer, it could be an indication of a hardware or software issue. Here are some steps you can try to resolve the issue:

Turn off the printer and unplug the power cord from the back of the printer.

Wait for a few minutes and then plug the power cord back in and turn on the printer.

 

Was this reply helpful? Yes No
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