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‎12-07-2020 06:10 AM

HP Recommended
Product: HP Laptop 17-bs0xx
Operating System: Microsoft Windows 10 (64-bit)

I went to use my HP OfficeJet Pro 8028 Today and there was a Blue Screen with Error Code B82BC4E2. I have tried to unplug and plug it back in. turning it off, etc. I tried to troubleshoot from the computer but it only shows that the printer is offline. The touch screen is unresponsive. Printer is still in its warranty. I have no Idea what happened. I need help because I need to use it. 

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22 people had the same question
5 REPLIES 5

‎12-07-2020 11:57 AM

HP Recommended

I also have this problem with a one month old unit. How do I fix it?

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‎12-08-2020 11:10 AM

HP Recommended

i also had the same problem with 2 printerss. Call HP and they will send you a new printer. and a return slip for the broken one.

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‎12-12-2020 07:51 AM

HP Recommended

Where do you get their phone number?  I cannot find it on their site.   

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‎12-14-2020 10:22 AM

HP Recommended

HP 8028 printer, blue screen B82BC4E2.  What do I do?  Printer won’t work?

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‎12-28-2020 11:11 AM

HP Recommended

blue screen error B82BC4E2

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