HP OfficeJet Pro 8028 Blue Screen with Error Code B82BC4E2

[chemmi]

I went to use my HP OfficeJet Pro 8028 Today and there was a Blue Screen with Error Code B82BC4E2. I have tried to unplug and plug it back in. turning it off, etc. I tried to troubleshoot from the computer but it only shows that the printer is offline. The touch screen is unresponsive. Printer is still in its warranty. I have no Idea what happened. I need help because I need to use it. 

[RM434]

I also have this problem with a one month old unit. How do I fix it?

[RH26]

i also had the same problem with 2 printerss. Call HP and they will send you a new printer. and a return slip for the broken one.

[Egkurtz]

Where do you get their phone number?  I cannot find it on their site.   

[Crazydebbie]

HP 8028 printer, blue screen B82BC4E2.  What do I do?  Printer won’t work?

[CAgrannyCA]

blue screen error B82BC4E2