HP OfficeJet Pro 8210 Error 0xB820AA98

[Tew11SixA]

This morning the printer was displaying this error and it could not be cleared using the buttons. I pulled the cord and then plugged it back and the printer works now.  Printer is set to sleep and come on in the morning. It's only been in use for two weeks. I am surprised HP doesn't have a listing of these codes somewhere. What does it mean?

[Raj1788]

@Tew11SixA

I suggest you do a Hard Reset on the printer without the cartridges.

(1) Turn the printer on, if it is not already on remove the cartridges.

(2) Wait until the printer is idle and silent before you continue.

(3) With the printer turned on, disconnect the power cord from the rear of the printer.

(4) Unplug the power cord from the wall outlet.

(5) Wait at least 60 seconds.

(6) Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.

(8) Turn on the printer, if it does not automatically turn on.

(10) Check for the error message and Let me know the error message.

(11) Put the cartridges back in.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Keep me posted, how it goes!

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Have a great day!

Cheers:)

[Tew11SixA]

I never ran the test because it has been 6-wks and the error has not appeared again. 

[Raj1788]

@Tew11SixA

This could be a hardware issue, I would personally suggest you contact our HP Support. 

Click here: www.hp.com/contacthp

Keep me posted on further assistance. I hope that helps! 

Have a great day ahead!