HP OfficeJet Pro 8210 - Instant Ink and PCL XL Error

[Euridice]

hello,

I was printing 4 pages from a pdf document with HP Instant Ink.

My printer printed 3 pages and then, instead of the page 4, print the message :

PCL XL Error

Subsystem : IP

Error : InsufficentMemory

I try to swith it off, then on, check for it's system uptdate but no update to do,  and print somthing else but I've the same message with all the differents documents (8 different try) - the state print is OK

serie : CN0B5IT123

product : D9L63A

service : 30331

microsoftware : TESPDLPP1N001.2436A.00

thanks for helping !

[Raj2111]

Hi @Euridice 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP printer, and I apologize for any inconvenience this may have caused. I'm here to help you today.

Here's how you can fix this:

1. Clear Print Queue

• Go to Settings > Devices > Printers & Scanners.
• Select HP OfficeJet Pro 8210, then click Open Queue.
• Cancel any stuck print jobs and try again.

2. Restart Printer and Computer

• Turn off the printer and your computer, wait for a minute, then turn both back on.
• Try printing again.

3. Update Printer Drivers

• Go to HP's driver download page and make sure you're using the latest PCL6 driver.
• PCL6 drivers are generally better at handling larger or more complex print jobs than PCL5 or PCL XL.

4. Switch Printer to PCL 5

• Open Control Panel > Devices and Printers > Right-click on your HP OfficeJet Pro 8210 > Printer Properties.
• Under Advanced, change the Driver from PCL XL to PCL5 (which uses less memory).

5. Disable Advanced Printing Features

• Open Control Panel > Devices and Printers > Right-click on HP OfficeJet Pro 8210 > Printer Preferences.
• Go to the Advanced tab and uncheck Enable Advanced Printing Features.
• Click OK and try printing again.

6. Check for Printer Firmware Updates

• Use the HP Smart app or visit the HP Support website to check for any firmware updates for your printer.

7. Print as Image (for PDFs)

• If you're printing a PDF, open it in Adobe Acrobat Reader.
• Go to File > Print > Click on Advanced > Check the option Print as Image.
• This can help with complex PDF files that may be causing memory issues.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support