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‎02-06-2024 08:29 AM

HP Recommended
Product: HP OfficeJet Pro 8715 All-in-One Printer

Non HP Cartridge Chip blocked by firmware - HP Office Jet Pro 8715. Please tell me how to bypass this.

Category:
4 REPLIES 4

‎02-06-2024 09:29 AM

HP Recommended

You can't bypass it, you need to downgrade the firmware to the older version you had before the firmware upgrade.




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‎02-07-2024 09:52 AM

HP Recommended

Do you have the prior version of the firmware and how do I install it.  There is not an option on the printer screen and I don’t see that option in the maintenance menu

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‎02-07-2024 10:20 AM

HP Recommended

When you get older firmware will give you instructions for downgrade, I don't have it.




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‎02-10-2024 03:54 PM

HP Recommended

I have the older version of the firmware, please provide instructions to install

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