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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-27-2020 12:41 PM

HP Recommended
Product: OfficeJet Pro 8720

I don't know if I got scammed by Staples or HP but I just purchased this printer 2 weeks ago along with the HP ink that cost over $125 and I have not been able to print a single page. I went through all of the trouble shooting, aligned the cartridges, cleaned the printer head countless times (oh and now it says I have low ink after doing all of the troubleshooting to no avail) and I still can't print out a word document without multiple lines being unreadable either because they are missing or have giant lines through them. Very disappointed in this purchase so far especially given all of the time and money I have wasted in following their recommended troubleshooting. I have been spending the last hour trying to find a customer service number to which I keep getting a virtual agent that does nothing...very frustrated. 

1 REPLY 1

‎07-01-2020 03:05 PM

HP Recommended

@JasonLippart

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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