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Microsoft Windows 11

I purchased an old HP OfficeJet Pro 8740 on eBay, but when I set everything up and tried to sign in to my HP account, it asked for a PIN. I don't know the PIN, obviously. I've tried a semi/full reset, network reset, and everything is reset except this sign-in PIN. I can also access the web admin, but there is no option to reset this PIN. What do I do?

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The location of the PIN on an HP printer can vary depending on the model. Here are some common places to look:


  1. On a sticker: Many HP printers have a sticker on the back, bottom, or inside the cartridge access area with the PIN and other default credentials.
  2. On the printer display: If your printer has a display, you can find the PIN under the wireless settings or WPS (Wi-Fi Protected Setup) settings.
  3. In the user manual: The PIN is often listed in the printer's user manual or documentation that came with the device




If admin (Admin) and 12345678 or the above PIN do not allow login, then get a network status printout or ask Microsoft's Copilot




Do not do the full, or OOBE reset as you may be asked to insert your original setup cartridges which you are unlikely to have and HP does not sell them. Even if you still have them they are likely to be empty.


Network connect using printers panel
printer specs 8740

All Manuals 8740

All Software 8740


Full feature software 8740

Let me know what you find out.


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