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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎01-29-2022 05:59 AM

HP Recommended

Ok, good to know. Thank you.

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‎01-29-2022 08:12 AM

HP Recommended

You're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day and stay safe!:)

 


I am an HP Employee

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‎03-26-2022 02:37 PM

HP Recommended

i HAVE NOT SEEN A SOLUTION !

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‎03-27-2022 05:56 AM

HP Recommended

For me, the "solution" was to uninstall the HP Smart app from my computer, remove the printer from my list of devices, and re-add the printer without reinstalling HP Smart. 

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‎05-20-2022 09:05 AM

HP Recommended

This worked for me. I could copy in color and test pages would print color but printing from any device and the PC would not produce color. I uninstalled the HP app and the device from PC , reinstalled the device with no app and it worked flawlessly and a lot quicker as well. 

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‎06-24-2022 01:36 PM

HP Recommended

I found this solution elsewhere and it's the only solution that has worked for me despite multiple different methods.  In Windows 10>Settings>Devices>Printers & Scanners click Add a Printer. When The printer that I want isn't listed comes up, click that. Select Add a printer using a TCP/IP address or hostname. Enter the TCP/IP address of your printer and go from there. When you have finished submitting the address, the printer will be installed with the name you supply and the color option will appear when you go to Printer Preferences.

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