HP Officejet 4500 cannot connect to Macbook Pro

[daoud62]

I have a Macbook Pro and have downloaded the latest driver for the HP Officejet 4500, but it is not recognized

[Kumar0307]

Hi @daoud62

Welcome to the HP Support Community. I understand you are trying to connect the printer to the MAC. I'd be happy to assist you.

• How is the printer connected to the MAC?
• Check the connections first before installing the printer on the MAC.

This model printer is AirPrint compatible. You may install the printer using AirPrint driver.

Please ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.

4.) Click the plus sign, click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add.

6.) Try to print.

Hope this helps! Keep me posted. 

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