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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎07-17-2020 03:41 PM

HP Recommended

My HP Officejet 4630 .has stopped making copies. I can print fine, but, copying function is not working..  Has been working in the past.

2 REPLIES 2

‎07-17-2020 03:44 PM

HP Recommended

Can someone please tell me how to fix the problem?

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‎07-20-2020 03:34 AM

HP Recommended

Hi @Mspk1

 

Welcome to the HP Support Community. 

 

Let's try a power reset on the printer

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Try and make a copy with the scanner lid, check if the scanner bar is moving and if it's lighting up .

 

You may also try the steps in this document -Resolving Copy Problems

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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