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‎10-03-2019 08:10 AM

HP Recommended
Product: HI OfficeJet 4650
Operating System: Mac OS X 10.10 Yosemite

I keep getting "Remove and reinstall the indicated ink cartridge" error.  I have tried everything.  I have installed two different new HP ink cartridges.  I have removed the cartridge, cleaned the leads with water and a microfiber cloth and plugged back in.  This occasionally works when I print one page and then I get the same error again.  Are these inkjet printers disposable? Should they only last long enough to cycle through one or two print cartridges?

1 person had the same question
1 REPLY 1

‎10-05-2019 11:25 AM

HP Recommended

@greenham66

 

I suggest you try updating the Firmware. You can refer to this Link:

 

If the issue persists please contact HP Support for replacement cartridges


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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