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HP Recommended
HP Officejet 5255
Microsoft Windows 11

HP Officejet 5255 only prints in black and white. 

Where is the option for color?Where is the option for color?

 

 

I solved this issue by uninstalling the printer and then reinstalling the printer. 
I can't thank HP for any help dealing with this issue. 

1 REPLY 1
HP Recommended

@dc411en

 

Welcome to the HP support community.

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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