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HP Officejet 5610 All-in-One Printer

Im getting the following error codes: HP Officejet 5610 "Error: 0xd0620230 Reset Power" and "Error: 0xd05d010d Reset Power". Is there a way to reset this?

 

Specs:

MacBook Pro 2021, Mac OS 14.1.1 Updated OS after i started having this error.

1 REPLY 1
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Hi @DFisher19 ,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

The error codes you're encountering on your HP Officejet 5610 indicate a problem with the printer's internal firmware. Here are some steps you can try to resolve this issue:

Reset the Printer:

  • Turn off the printer.
  • Disconnect the power cable from the back of the printer.
  • Wait for about a minute.
  • Reconnect the power cable and turn on the printer.

Update Firmware:

  • Check if there's a firmware update available for your printer on the HP support website.
  • If there is, download and install the latest firmware following the instructions provided by HP.

Remove and Reinstall Cartridges:

  • Turn off the printer.
  • Open the printer cover and remove the ink cartridges.
  • Close the printer cover.
  • Disconnect the power cable.
  • Wait for a minute.
  • Reconnect the power cable.
  • Reinstall the ink cartridges.
  • Turn on the printer.

Check for Paper Jams:

  • Ensure there are no paper jams or obstructions in the paper path. Open the printer and check thoroughly.

Hard Reset:

  • Turn off the printer.
  • Disconnect the power cable.
  • Press and hold the power button for 15-20 seconds.
  • Reconnect the power cable.
  • Turn on the printer.

 

I hope this helps. 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.