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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Officejet 5740
Microsoft Windows XP

I am going through my colored ink cartridges (62XL) very quickly (ie. 10 colored pages).  The Black cartridge is working fine.

1 REPLY 1
HP Recommended

Hi! @Hughesz3, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!

 

I understand the printer uses too much of colour ink to print.

 

Don't worry I'll try to help you out.

 

Did you make any changes to your printer?

 

Does the issue persist when you make a copy from your printer?

 

Have you tried checking with a different ink cartridge?

 

Are you using regular or XL size cartridges?

 

Are you using HP genuine ink cartridges?

 

Try replacing low, empty or defective ink cartridges on the printer.

 

Use an automatic tool to clean the ink cartridges from the printer control panel, then evaluate the results.

   NOTE:

To avoid issues that require cleaning, always turn the printer off with the Power button.

  1. Make sure to load the input tray with plain, white paper.

  2. On the printer control panel, swipe the display to the left, then touch Setup.

  3. Touch Tools, then touch Clean Cartridges.

    The printer prints a Print Quality Diagnostic report.

    Image: Example of the Print Quality Diagnostic report

  4. Examine the print quality on the Print Quality Diagnostic report.

    • If the print quality is acceptable, click No. You can stop troubleshooting.

    • If the print quality is unacceptable, click Yes when prompted to perform the next level of cleaning.

       NOTE:

    If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.

 

Follow these steps to clean the cartridges from the printer control panel.

  1. Load U.S. Letter or A4 size, unused, plain white paper into the input tray.

  2. On the printer control panel, swipe the display to the left, and then touch Setup (). The Setup menu displays.

  3. Swipe the display up, and then touch Printer Maintenance.

  4. Touch Clean Cartridges. A Print Quality Diagnostic report prints.

  5. Examine the Print Quality Diagnostic report.

    • If the print quality is unacceptable, touch Proceed when prompted to continue the next level of cleaning. Repeat these steps for the third cleaning stage, if necessary.

         NOTE:

      If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform all three levels of cleaning again.

    • If the print quality is acceptable, touch Done when prompted to continue the next level of cleaning. You do not need to continue troubleshooting.

  6. Examine the print quality on the Print Diagnostic report.

   NOTE:

To avoid issues that require cleaning, always turn the printer off with the Power button.

 

Refer this document from HP to know more information about ink usage on the printer. Click Here

 

Refer the page yield if you are using HP genuine ink cartridges on the printer. Click Here

 

Refer this article to further troubleshoot print quality issues with the printer. Click Here

 

Let me know if this works! 
Have a great day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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A4Apollo
I am an HP Employee

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