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Message 1 of 2
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HP Officejet 6700 Premium Printer Failure

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HP Officejet 6700 Premium
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Hi,

I am also having the exact same issue(HP Officejet 6700 Premium Printer Failure) which is reported in this ticket - https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/HP-Officejet-6700-Premium-P...

 

Tried all the recommended solutions and suggestions but no luck. I am simply getting the below error message always and there is no other option come out of this message.

 

Printer Failure : There is a problem with the printer or ink system. Turn printer off, then on. If problem persists contact HP.

 

I have replaced the ink cartridges with brand new but there is no luck. Already spent $100 to buy new cartridges can't spend more money just for testing the ink issue or catridges. 

 

It would be a really great if you can help me to resolve the issue as soon as possible.

 

 

Thanks

Muni

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HP Support Agent
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Message 2 of 2
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HP Recommended

@Kasaram1, Welcome to the HP Support Community!

 

I understand you are not able to print due to this error. I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

 

Make sure you have tried the steps mentioned in this document - Resolving 'Ink System Failure', 'System Supply Problem' Errors

 

If the error persists, I'm afraid this is a hardware issue with the printer as you have already changed the ink cartridges. If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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