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- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Officejet 6700 Printer failure; 0x61011bed

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09-22-2020 08:18 AM
Product: ASUS
Operating System: Microsoft Windows 8.1 (64-bit)
Hello,
I keep getting the HP Officejet 6700 Printer failure; 0x61011bed error message. There are no paper jams or particles and I tried the steps below:
Thank you,
Michael
1 REPLY 1
09-24-2020 03:45 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
- I suggest you update the Firmware from this Link: https://support.hp.com/in-en/drivers/selfservice/hp-officejet-6700-premium-e-all-in-one-printer-seri...
- If the issue persists, follow the instructions in Solution Two in this Link: https://support.hp.com/rs-en/product/hp-officejet-6700-premium-e-all-in-one-printer-series-h711/4322...
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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