HP Officejet 6950 cartridge access door is jammed

[Sakura_]

I can move the cartridge access door. Is there another way to open it up? I'm reluctant to open it by force since my warranty is finished. Normally i just lift it up without any buttons, now the left side is stuck and i can't see what's blocking it.

[Kumar0307]

@Sakura_, Welcome to the HP Support Community! I’m here to help.

I see that the ink cartridge access door is stuck. Check for any damage or obstruction. 

Open the cartridge access door.

There is no other way of opening it. if the issue persists, it could be a hardware defect. Please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer. 

Follow the instructions below to reach them:

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6) Fill out the webform and proceed further.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes, you may use this link to find the phone number of the regional HP Support team: HP Phone Assist Worldwide

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!