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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎06-18-2020 06:51 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I reinstalled my Officejet Pro 9015 and it shows online and ready to print. When I try to print I get an error message with no explanation as to why it will not print. Has anyone had this problem? I have downloaded latest drivers and updated my computer for all Windows 10 updates.

1 REPLY 1

‎06-18-2020 11:16 PM

HP Recommended

Hi,

Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy and check.

Shlomi



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