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HP Officejet PRO 6960 doesn't print after win update

HP Recommended

Hello!

When I bought this printer a couple years ago it worked.  But about a month ago, It didn't work. it won't print anything from PC Windows 2004. I want to print stuff from my computer but it won't do that anymore. But it still prints from laptop Wndows 10 "1909".

Problem: I did everything as you described here, but it did not help. The printer prints reports from HP Smart, such as "print quality", "network status" and so on, but it never prints from other applications. When sending to print, the printer seems to start printing, but it does not appear on the printer screen that printing is in progress, and paper is also not fed. Even after the end of printing, it seems to make a noise, as if it had printed. Demo and test pages form HP scan and print doctor are also not printed. It seems that it all started after one of the Windows 1 updates. When the device is connected wirelessly via a router. Please help solve the problem.

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