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Message 1 of 2
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Flag Post

HP Officejet Pro 276dw MFP has printing problem

HP Recommended
Officejet Pro 276dw
Microsoft Windows 10 (64-bit)

Hello everyone

I have a problem with my printer
I sent a sentence to my printer. Instead of one sentence printed I got 3-4 same sentences printrd .

Could you, please, help me ?

Many thanks in advance for your kindness.
Best regards,
itsarinya

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @itsarinya,

 

I'd like to help!

 

To assist better -

 

  1. What's the application you are trying to print from? Have you tried printing from a different application or devices? 
  2. Does the copy print out the same way? 
  3. How is the printer connected to your device Wifi or USB

Meanwhile,

 

Let's try a power reset on the printer

 

Reset the product

 

With the printer turned on, disconnect the power cord from the rear of the printer.

Unplug the power cord from the wall outlet.

Wait at least 60 seconds.

Plug the power cord back into the wall outlet.

Reconnect the power cord to the printer.

Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 

 Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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