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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎08-21-2020 12:07 PM

HP Recommended
Product: HP Officejet Pro 3600 Plus
Operating System: Microsoft Windows 10 (64-bit)

I've recently purchased new 951XL cartridges for my HP Officejet Pro 3600 Plus.  The new color cartridges (3) are Z10's and the old were Z20's.  going thru all the recent issues with the regionalization, looks like I need a regionalization reset.  I assume the current 950XL Z20 black cartridge is also going to have to be replaced even though it's 3/4 full.  Can you please send me the reset instructions.

DJCC

1 REPLY 1

‎08-24-2020 09:09 AM

HP Recommended

@djcc,

Thank you for reaching HP Community. I would be happy to help!

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Raj1788
I am an HP Employee 

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